Today was my first day working at the dealership; I filled out a fair amount of paperwork (mostly lots of policies that I have to acknowledge) and then I learned how to man the phones. It was quite flustering. It really did seem as if the moment phone duty was passed on to me, at least eight lines started ringing and flashing and beeping at the same time. Jessica, the receptionist who was/is training me on phone duty, had to help me quite a bit. Then I kept forgetting to say certain things before transferring the call... I would transfer the call then say something. Hmm. And have I mentioned my short-term memory capabilities? Not so excellent. I don't know how I'm going to remember who's holding for who on which line when I'm on my own. Hopefully this will be one of those things that I get better at; I think it is.
In other news, I met Kathryn's SAM today! It was quite exciting, and I quite approve. We are all going up to Seattle tomorrow to spend the day. Goodness! :-) Ari
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